About

Jim Donohue: Product Designer, UX/UI designer

What I've been doing

Innovative Product and UI Designer with over 10 years of expertise in financial services, technology, and highly regulated industries. Adept at crafting user-centric experiences, driving design system evolution, and integrating human-centered design principles for scalable solutions.

Core Skills & Expertise

Design systems — Demonstrated expertise in developing and maintaining design systems at scale
Agile Development — Developed design solutions in an agile environment, fostering progressive user outcomes and driving continuous enhancement of product value
Human Centered Design — Leveraged empathy, thorough research, and curiosity to craft user experiences that resonate with user expectations and foster meaningful engagement

Resume

Wells Fargo, Deloitte, Intel Security

March 2023 — Present
(Ongoing)

Donohue Design

Product Designer/UX/UI Designer

Delivered design, product strategy, and website development services for a variety of clients across the San Francisco Bay Area

January 2021 – March 2023
(2 years)

Wells Fargo — Corporate & Investment Banking (CIB)

Senior Product Designer — design system

Product Designer for Wells Fargo's Pioneer Design System, implemented across 90+ applications within Wells Fargo's B2B segment
Redesigned 24 legacy components for the React framework, collaborating with technology, accessibility, content, and visual design, which resulted in a robust, scalable, and accessible user experience
Enhanced multiple design system components, achieving substantial gains in functionality, resulting in a more intuitive user experience
Directed exploratory research for new components, providing critical insights that shaped the team's strategic choices in advancing development projects
Conducted a comprehensive analysis of design system documentation and collaborated closely with the content team to implement significant updates, ensuring accuracy and relevancy

October 2017 – September 2019
(2 years)

Wells Fargo, Community Banking

Product Designer — Salesforce

Product designer for growth and mortgage Agile teams — transitioning Wells Fargo legacy applications to Salesforce CRM (Customer Relationship Management)
Collaborated with product, technology, and strategy to demonstrate requisite functionality to the value stream leaders, and development teams via facilitation of workshops, illustrative journey maps, wireframes and prototypes
Lead design via understanding of user needs; performed primary research at mortgage call centers to determine potential additional features and functionality

January 2015 – October 2017
(2 years, 8 months)

Deloitte

UX/UI Designer – Lead

Led Bersin by Deloitte’s UX/UI redesign — delivering a minimum viable product (MVP) for the talent management and HR solutions website in just 8 months
Advocated for user needs through comprehensive UX research and translated insights into superior at scale designs. This approach led to a 15% increase in subscriptions and a 35% jump in memberships over two years
Created responsive, mobile-first UI components and a style guide — integrating them into Bersin’s reusable design system for consistent standards and branding

October 2013 – April 2015
(1 year 6 months)

Wells Fargo, Wholesale

UX/UI Designer

Advanced the Pioneer design system by fostering its adoption and improving user experience and design cohesion for developers across platforms
Worked in synergy with UX designers and developers to weave the Pioneer brand aesthetics seamlessly into wireframe components
Validated developed components to align with established visual standards
Analyzed components and documented specifications, to streamline developer access, which led to improved compliance and a more consistent user experience

Download my resume

To view my complete experience (MS Word)