I’m Jim Donohue

I'm a product designer with a passion for creating meaningful and user-friendly designs.

I believe that good design should always put the user first, and strive to create products that are not only visually appealing, but also intuitive and easy to use.

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About

Jim Donohue: Product Designer, UX/UI designer

What I've been doing

Innovative Product and User Experience Designer with 10+ years creating an exceptional experience for clients in financial services, product, technology, and highly regulated industries.

Areas of Expertise

  • Design systems — Demonstrated expertise in developing and maintaining design systems at scale
  • Human-centered — Employ empathy, research, and curiosity to craft user experiences that align with expectations
  • Collaboration — Partnered with technology, strategy, product, and executive leadership to achieve cohesive user experiences
  • Agile —Iteratively develop design solutions, fostering progressive user outcomes and continuous enhancement of product value
 

Resume

Wells Fargo, Deloitte, McAfee
January 2021 – March 2023
(2 years)
Wells Fargo — Corporate & Investment Banking (CIB)

Senior Product Designer — design system

  • Product Designer for Wells Fargo Pioneer Design System; consumed by 90+ applications within the B2B arm of Wells Fargo
  • Redesigned 24 legacy components to the React framework, collaborating with technology, accessibility, content, and visual design, which resulted in a robust, scalable, and accessible user experience
  • Enhanced multiple design system components, achieving substantial gains in functionality, which led to a more intuitive user experience
  • Directed exploratory research for new components, providing critical insights that shaped the team's strategic choices in advancing development projects
  • Conducted a comprehensive analysis of design system documentation and collaborated closely with the content team to implement significant updates, ensuring accuracy and relevancy

 

October 2017 – September 2019
(2 years)
Wells Fargo, Community Banking

Product Designer — Salesforce

  • Product designer for growth and mortgage Agile teams — transitioning Wells Fargo legacy applications to Salesforce CRM (Customer Relationship Management)
  • Collaborated with product, technology, and strategy to demonstrate requisite functionality to the value stream leaders, and development teams via facilitation of workshops, illustrative journey maps, wireframes and prototypes
  • Lead design via understanding of user needs; performed primary research at mortgage call centers to determine potential additional features and functionality
  • Mentored junior UX team members, providing one-on-one coaching and feedback; on-boarded designers on standards and design systems

 

January 2015 – October 2017
(2 years, 8 months)
Deloitte

UX/UI Designer – Lead

  • Led Bersin by Deloitte’s UX/UI redesign — delivering a minimum viable product (MVP) for the talent management and HR solutions website in just 8 months
  • Advocated for user needs through comprehensive UX research and translated insights into superior at scale designs. This approach led to a 15% increase in subscriptions and a 35% jump in memberships over two years
  • Created responsive, mobile-first UI components and a style guide — integrating them into Bersin’s reusable design system for consistent standards and branding

 

October 2013 – April 2015
(1 year 6 months)
Wells Fargo, Wholesale

UX/UI Designer

  • Advanced the Pioneer design system by fostering its adoption and improving user experience and design cohesion for developers across platforms
  • Worked in synergy with UX designers and developers to weave the Pioneer brand aesthetics seamlessly into wireframe components
  • Validated developed components to align with established visual standards
  • Analyzed components and documented specifications, to streamline developer access, which led to improved compliance and a more consistent user experience

 

March — September 2013
(6 months)
Intel Security

UX/UI Designer

  • Enhanced McAfee’s customized design system and style guide, incorporating downloadable assets and landing page templates, strengthening the working relationship with external vendors
  • Created information architecture and visual design artifacts for responsive website design, based upon primary user research
  • Partnered in usability and end-user testing to enhance McAfee’s platform
  • Designed and documented McAfee UI patterns and brand standards

 

  Download Resume

To view my complete experience, please download my resume (PDF)

 

Work

Creative Samples